Requirements & Technical Information
Virtualization Technology - ORDERS Plus Enterprise Gold
must be installed and operated in a virtualized environment,
including Windows Hyper V or VMWare. Virtualization will
allow a single physical server computer to be configured with
multiple, independent operating systems. When used in
conjunction with the latest Intel Server-based processors,
Virtualization will allow core ORDERS Plus Enterprise Gold
programs and databases to be configured for the best overall
If you are planning to
purchase a new server computer, Virtualization is
the standard and provides the most flexibility
available today. Microsoft Hyper V and 2 Server Licenses
are also included for no additional charge when purchasing the
server operating system.
IT Consulting Services
- If you are an existing customer and planning to purchase new
hardware and migrate our software products, you must
schedule a consulting appointment before making any changes
We often see important topics overlooked which cause
non-compliance with our system requirements and recommendations.
Most importantly, you can rest assured the transition will be
done the right. When planned correctly, the migration can
occur during off-hours with less than 3-4 hours of down time.
Please also note that support is not available for situations in
which the new hardware does not meet the minimum requirements and
recommendations and/or those customers who proceed on their own and experience
Equipment - A quality business class Ethernet switch and
network adapters should be considered for optimal performance.
When installed in a multi-user environment, our client software
operates as a fat client. This means that although the program
and databases reside on your fileserver computer, when the
program is running, operational speeds are determined by the
speed at which data can be sent between the server and the
clients' respective processor. Additionally, database read and
write activity is continuously updated between the fileserver
and client. We recommend Cisco, HP Procurve and Dell
Gigabyte Ethernet switches in conjunction with Intel Gigabyte
network adapters. Most computers purchased in the last 3 years
have an integrated Intel network adapter. Any additional cost to
use quality business class equipment is minimal. However, the
performance benefit is very measurable. Network equipment
designed for basic internet access does not assure quality data
packet transmissions and can cause performance and database
integrity problems. Don't be penny wise and pound foolish.
64-Bit Windows Server
Operating Systems - If a Windows 64-bit server operating
system is installed, we strongly recommend virtualization as
discussed above. ORDERS Plus Enterprise Gold can
reside on a stand alone 64-bit Server. However, all administrative
functions will be performed from an administrative workstation.
Please also note that integration with all supported 3rd party
products is not supported unless server virtualization is
64-Bit Windows Desktop
Operating Systems - If a Windows 64-bit desktop
operating system is installed on a client computer, a desktop
virtualization product must be installed to operate ORDERS Plus
Enterprise Gold in a 32-bit environment. Most Windows Tablets
ship with Windows 8.1, 32-bit installed. Windows 8.1, 64-bit has
built in Virtualization allowing Windows 8.1, 32-bit to coexist.
Additionally, other desktop virtualization products are also
available for free and include VMware Player and Oracle VirtualBox products.
Peer to Peer Networking
- Many of our smaller customers ask about the Peer to Peer
Networking features built into Windows. Let us first state that
Peer to Peer Networking is good for a very small office that is sharing
documents. However, not for the higher demands of a
multi-user, networked database application. The latest
desktop versions of Windows are even less designed to handle
file and record locking efficiently. We do require that a dedicated computer be used as
server. When combining the tasks
of a Workstation and a Server on one computer, poor system performance
and database integrity problems can occur. We suggest a maximum of 3
light duty users when considering Peer to Peer. Please also note the
computer acting as a server computer may not be a 64-bit
operating system and that integration with all supported 3rd
party products is not supported in a Peer to Peer configuration.
Microsoft End of Life
- Whenever Microsoft announces a date relating to the
discontinuation of support for any products, that effective date
will coincide with our support for operations on those products.