Windows Operating System (Desktop, Notebook or Tablet Device)

• Windows 8.1 or 11 Professional (32 or 64-Bit)

• 25 MB Free Disk Space

• Microsoft Internet Explorer 10.x (Minimum), 11.x or Higher (Preferred)

• ORDERS Plus.NET SecureConnect Client Software (Required)

• Mobile Access Anywhere 3G (Minimum) 4G (Preferred)

• Optional BusinessWorks Gold Accounting 2010-2022

• Apple Mac OS X

• Apple IOS 7.0 or Higher

• Android 4.0 or Higher

• Microsoft Surface 2.0 or Higher

• Mobile Access Anywhere 3G (Minimum) 4G (Preferred)

Additional Requirements & Technical Information

Internet Connection Download Speed - ORDERS Plus.NET Enterprise access requires the use of a reliable internet connection.  The minimum download speed required is 56 kbps Per User and 256 kbps Per User or Higher is strongly recommended.  For example, if there are 10 users located in a single office, the suggested download speed is 2.5 Meg Up/Down.

File Server Configuration

Workstation Configuration

• Windows Professional 8.1 or 10 (32- or 64 Bit*)

• Intel Core 2 (Minimum) i3 or Higher (Preferred)

• Memory 4G Memory (Minimum)

• 50 MB Free Disk Space

• Standard or High Definition Monitor (1024x768 Resolution Minimum)

• Microsoft Internet Explorer 10.x (Minimum) 11.x or Higher (Preferred)

Additional Requirements & Technical Information

Server Virtualization Technology - ORDERS Plus Enterprise Gold must be installed and operated in a virtualized environment, provided by Windows Hyper V or VMWare.  Virtualization will allow a single physical server computer to be configured with multiple, independent operating systems. When used in conjunction with the latest Intel Server-based processors, Virtualization will allow core ORDERS Plus Enterprise Gold programs and databases to be configured for the best overall system performance.  If you are planning to purchase a new server computer, Virtualization is the standard and provides the most flexibility available today.  Microsoft Hyper V and 2 Server Licenses are also included for no additional charge when purchasing the server operating system.  Additionally, your IT person must be either Microsoft Hyper V or VMWare Certified.

IT Consulting Services - If you are an existing customer and planning to purchase new hardware and migrate our software products, you must schedule a consulting appointment before making any changes and/or migration.  We often see important topics overlooked which cause non-compliance with our system requirements and recommendations.  Most importantly, you can rest assured the transition will be done the right.  When planned correctly, the migration can occur during off-hours with less than 3-4 hours of down time.  Please also note that support is not available for situations in which the new hardware does not meet the minimum requirements and recommendations and/or those customers who proceed on their own and experience problems. All new server hardware must meet the minimum requirements for virtualization which are based upon Microsoft Best Practices.  Additionally, your IT person must be either Microsoft Hyper V or VMWare Certified.

Network Equipment - A quality business class Ethernet switch and network adapters should be considered for optimal performance. When installed in a multi-user environment, our client software operates as a fat client. This means that although the program and databases reside on your fileserver computer, when the program is running, operational speeds are determined by the speed at which data can be sent between the server and the clients' respective processor. Additionally, database read and write activity is continuously updated between the fileserver and client.  We recommend Cisco, HP Procurve and Dell Gigabyte Ethernet switches in conjunction with Intel Gigabyte network adapters. Most computers purchased in the last 3 years have an integrated Intel network adapter. Any additional cost to use quality business class equipment is minimal. However, the performance benefit is very measurable. Network equipment designed for basic internet access does not assure quality data packet transmissions and can cause performance and database integrity problems. Don't be penny wise and pound foolish.

*64-Bit Windows Desktop Operating Systems - If a Windows 64-bit desktop operating system is installed on a client computer, a desktop virtualization product must be installed to operate ORDERS Plus Enterprise Gold in a 32-bit environment. Most Windows Tablets ship with Windows 32-bit installed. Windows 10 64-bit or higher has built in Virtualization allowing a Windows 32-bit client to coexist. Additionally, other desktop virtualization products are also available for free and include VMware Player and Oracle VirtualBox products.

Peer to Peer Networking - Many of our smaller customers ask about the Peer to Peer Networking features built into Windows. Let us first state that Peer to Peer Networking is good for a very small office that is sharing documents.  However, not for the higher demands of multi-user, networked database applications that we develop.  Peer to Peer (WORKGROUP) configurations are not supported.

Microsoft End of Life - Whenever Microsoft announces a date relating to the discontinuation of support for any products, that effective date will coincide with our support for operations on those products.

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